Happy Days - Rome

I bought a coupon on Groupon and booked online for 24.10.2023. I pray that I live on the other side of Rome, arrived on the spot with my wife and 2 children of 4 and 8 years, I found with extreme disappointment that the room was closed. I tried to contact both by email and by phone the local, but I didn't get any answers. Also today I sent further email and called and also on this occasion I was not contacted for the extreme arrecato discomfort. They also give the coffee because having already spent money on the coupon, last night I had to find a restaurant nearby and spend more money to make my family eat. At least one phone call or message to warn, he would have been welcome. NOT COUNCIL, for very little seriousness and professionalism. Call advice before you go! Finally I attach photos taken last night to testimony of what was said on the subject.

Good food, positive welcome, we were well thanks also to the landlord a really nice Sicilian.

Very nice and cheerful, well furnished and well managed. Ideal for family or friends, but also for couples! Funny karaoke night on Friday. From aperitif to dinner, but also after dinner, available biliardini, darts and good music to converse, maybe sipping a spritz! Food really, really good, price online with the market (Hamburger Patatine €13,00 approximately) Overall a tasty discovery to try!

Nice place! We happened on Saturday at a karaoke evening followed by disc music. Impossible to speak because of the very high volume. Two hours of waiting for the order and also lacked food. Our table consisted of 13 people who ate all separately because of the endless waiting times. Medium quality food. Don't come back!

I made an order on Just eat and I went out for 20.20/20.40 hours I kindly called to ask to anticipate having a two-year-old boy who had to eat and was told that he would arrive immediately... But aimé spent 50 minutes I called to ask for explanations the super gentle girl tried to give me an explanation and the title very rude bha started screaming against the girl saying that he didn't care who was on the phone and that she didn't have to take time on the phone... I now want to tell you a very important thing we are customers and we pay for a service if you tell me that the pizza arrives immediately and my duty and your obligation after 50 minutes give me an explanation about why the caliper still has to come and not to scream I understand that and Saturday night but they are not ways of posing towards the employees or to the customers said that if I could become a fixed client I will never be because and a rude