Jersey Mike's Subs - Rome

You might find it a bit expensive, but when you take into account the fresh, high-quality ingredients and the generous size of the sandwich, it really is worth it. It's a much better value compared to that green and yellow chain that often runs out of items. This location is consistently clean, including the restrooms. The staff are usually friendly and attentive to your orders. Don't miss the Red Pepper Sauce—it's delicious on everything! I wish they offered it for purchase to take home.

I had a disappointing experience at this restaurant. I've been waiting an eternity for my Uber Eats order, which they have had for over an hour now. It's so bad that customers are practically falling asleep while waiting for their food! One of the female employees really shouldn't be working in a customer service role.

I was somewhat relieved to see that three other customers who came in after us were also ignored, so it didn’t seem to be a matter of race—just a lack of professionalism. The staff appeared annoyed that customers were arriving. At one point, another employee came in dressed casually as if they weren’t there to work. When my sandwiches were finally made, no one asked if I wanted any additional toppings, which I did, but by that point, I was completely put off by the whole experience. I never saw a manager during my visit. This was on November 1, 2022, between 4:30 and 4:55 PM. If anyone from management cares to address this situation, I’d appreciate that, although it’s clear why there were so few customers. I seriously doubt I will return to this location and will actively discourage others from going as well.

The food is decent, but for $16.95, I expected more – perhaps a little song and dance, or at the very least, a cookie! Service was slow as well; I placed my order online and arrived 25 minutes later, only to find that my three sandwiches still weren’t ready.

This is the perfect spot for delicious deli-style sandwiches. Everything is fresh, never frozen, with crisp vegetables and tasty bread. The staff is friendly, making it my go-to place whenever I crave Jersey Mike's. Highly recommended!