Moe's Southwest Grill - Roessleville

This restaurant was fantastic! The staff on duty today was wonderful! The southern sweet tea was genuinely sweet, which I was really surprised by. I've been to several Moe's locations, from Framingham, MA, to Buffalo, NY, and none of them seemed to stick to the franchise's recipe for the right amount of sugar, but this one definitely does. The food was excellent, and the place was very clean. Great job!

I’m puzzled by the many negative reviews. I visit this restaurant frequently (a few times each month) and have never encountered any issues. The staff is friendly, the food is delicious, and I only experienced a problem with the salsa once in the 10-15 times I’ve been here. Cleanliness has never been an issue for me, and I’ve never had to wait long for my food.

The staff is friendly, and the prices are quite reasonable. I really enjoy the rice bowl here. The extensive variety of ingredients can be a bit overwhelming at first, but once I figured out what I wanted, it became quite easy. The rice bowl itself is huge, so for someone like me who doesn't eat a lot in one sitting, it can easily turn into two meals or more.

I'm going there three times a year, or something, usually before a movie. No problem with food. I agree that the tables can be cleaner and the salsa area is not always in stock with all flavors. But they usually seem to be young people who serve the place and never the same people when I visit. I guess there's a high envelope. And as with any business, quality will suffer with this degree of turnover.

The past few times I've gone to Moe's it has been filthy and the staff was rude. The burrito press machine was broken and the soda machine was broken as well. I've tried to go back twice more and it was just as bad. Not only that but the meat wasn't proper temperature. I took a bite and threw it out because I was afraid of getting food poisoning. Used to love this place. I don't know what happened, it's clear why Chipotle is way more popular.