Kfc - Rocklin

Worst fast food in all of placer county! Customer service is below par and the accuracy of orders is very disappointing..

Havnt been here in forever, sounded good so we grabbed it? DISGUSTING! The chicken was burned the fries were burned.. The coleslaw and masked potatoes were the only thing edible. We ended up throwing pretty much all the food away. What a Dirty oldstore. I?ll never go back here.

When I went inside to address the issue, I was completely ignored, even though the staff could see me. They kept chatting among themselves despite my attempts to get their attention. I had to raise my voice to get noticed, but even then, it didn’t help. This isn't my first bad experience at this location, but it will definitely be my last. If I behaved like that at my job, I would be out of work. It's crucial to show care and respect in customer service.

I was surprised to find a restaurant that is still closed for in-person dining. Since I’m towing a trailer with my SUV, I can't use the drive-thru. Unfortunately, it means I’ll have to take my business next door to another restaurant.

There’s a reason I’m giving this place 2 stars! They rarely have what I want. I’m done with it. Every time I visit, they seem to be out of stock and then it takes an additional 20 minutes to prepare my order. No thanks! The service is rude, and the cleanliness leaves much to be desired. Where’s the health department when you need them?