Old Chicago Pizza Taproom - Rockford

I have loved Old Chicago since I moved near one 2 years ago. Their service has gotten shady. I ordered one of their deep dish pizzas they were promoting. My first bite felt doughy and you could see looking at the pizza it was very undercooked. I got the waitresses attention and informed her. She first asked if I wanted her to put the same pizza back in the oven. Um no. She offered to have a new one made which should have just been implied and not offered. The next one came back fairly less doughy. The manager came out after this to offer his condolences and tell me it’s hard to cook these pizzas good. For real? I’ve eaten here numerous of times and I’ve never received such and undercooked pizza. I was offered no discount or another replacement. Pathetic. Update… I responded to Old Chicago’s request, and I have received no response from them.

Had the pleasure to eat the jalapeño Bretzel bites, Thai pizza and a big cookie. I have added the pictures of them all, but unfortunately the cookie hasn't made it. I wish I had more

This is a fantastic spot to relax and unwind. The extensive selection of beers and the friendly, larger-than-life bartenders keep me coming back for more. While the food is decent overall, the pizza is definitely among the best in the city.

Leah by catering takes care of us every time; consistent, timely and with excellent service. each order is correct in time and offers our employees a good meal. I recommend this location and its services for all local companies/patrons in the region. we are happy to have such a place in our community!

Good eating fast and attentive service. Waiting time for our eating was not bad, either we went on Saturday at 18 o'clock and it was busy, but our service had not been sorry! tha k she for a relaxed and pleasant night!