Wendy's - Rochester Hills

Food was old, cold and dry. Cashier wasn't responsive, and didn't give me the right drink. Wouldn't refund or make it right. I went to get pop from the machine but it was broke. Again, staff was inconsiderate when it was brought up. The burger was cold with what looks like a full 1/4 cup of ketchup on it.

This location is awful, and has always been awful. They never get the order right, they have old dry food, the produce is gross. Every year or so I stop, just in case it's improved. As of 2023, still sucks.

I ordered a hamburger with only ketchup pickles tomato. I got a hamburger with everything on it but the kitchen sink!! I was still in the parking lot and went back to the drive thru and told them they have me the wrong burger. Got a new hamburger that was correct. This has happened before that is why I didn't live the parking lot until I opened up my burger!

If you can't have the dine in open but can do drive thru, you should close your doors completely. Its a useless restaurant that is clearly underpreforming. Don't bother giving them your business.

Bacon on the sandwich wasn't cooked (pale and limp as a noodle). The unsweetened tea was full of sugar. Couldn't go back to the restaurant as I was late for a meeting. Worst lunch in a long time.