Taco Bell - Rochester Hills

The man working the window during a later shift on Friday night was very friendly. He had a positive attitude and seemed sincere. The line wasn't too long and my order was all correct.

The manager at this restaurant was impolite. A delivery driver was waiting for an order and they had run out of the drink the customer requested. Instead of politely asking the driver to inform the customer, the manager abruptly told them to make the call. It's worth mentioning her name, but unfortunately, nobody was wearing name tags.

Worst taco bell ever. Taco shells were saturated in grease, basically nothing on the nacho bellgrande. I think they were upset I didn't use the kiosks, because I was paying cash. Entitled little B .

One of the best TBell experiences I’ve had in a while. Everything was fresh and tasted delicious. And when they I let them know I was missing my Cinnabons from my order they were very courteous and made it right. Super great experience.

Worst Taco Bell in the area. Mobile pickup took way longer than I've ever had it. I drove 7 minutes and it still took another 5-10 to be made. There was 1 car in the drive thru when I pulled in so it's not like they were slammed. But what really bothered was the employees talking about putting less toppings on a customer's food because they didn't like them, or whatever their reasoning is. I've worked in fast food and other food jobs for years and have talked plenty about customers behind their back but intentionally making their food worse for personal petty reasons is not right.