Domino's Pizza - Rochester

I ordered pizza by phone because their website, which I usually use, wasn't working right. I told the man that I wanted just a little bit of cheese, then said light cheese, hardly any (can't eat dairy). Then I ordered their regular, NOT robust sauce. I had an entire layer of cheese on this pizza, which would be good if I could eat it!. It also had the Robust sauce, which I said I didn't want. I only ate 1 slice.

The app wouldn't take my email coupon and the store said they couldn't add the coupon for me. Talked to the manager, who wouldn't give me his name, and he said they couldn't do anything and told me to call corporate. 9/8/23. Absolutely ridiculous!

They canceled my order just 2 minutes before it was supposed to be delivered, even though it was still hours before closing time.

Every time I've placed an online order, it has been delivered accurately and promptly. The delivery personnel have been polite and respectful in their communication, and they've done a great job of notifying me when they were close by. Overall, I've had a fantastic experience ordering from here; the team at this store is exceptional.

To begin with I dialed the number and it sent me to scab number with a lady who spoke broken English so I barely understood what was said. After after I thought my order was taken I get a text saying my order was cancelled for what I had no clue. That's probably why the cashier was typing for 30 minutes to reinstate my order and then sell it to me. I ordered another time over the state line into Ohio with no tax to be charged but couldn't buy it without tax added by another scab number. Domino's you went into crapper. I'm sticking with pizza hut. No hassle pickup and order. By the way the pie was cold at Rochester location and it wasn't even 30 minutes. Reading other reviews there's a bunch of 1 stars.