American Cheeseburger - Rochester

The absolute messiah of cheeseburgers. I give them a thumbs up ?

Food so bad that I'd rather lose a thumb than eat here again.

I’ll start with the good. The burger was delicious at 12Am after a few drinks. n nHere’s the bad; and it’s probably the worst I’ve seen: n nThe “lady”/beast with the “Barbie” or whatever tattooed above her eyebrow has probably the worst attitude I’ve ever seen waiting staff give….in my life. I’m not even talking about with my order, I’m referring to her general interactions. She was snippy, looked bothered by everyone and was worthless. I could tell people felt really uncomfortable interacting with her; and she will be the death of this burger joint. n nHere’s some examples: n nShe kicked someone out looking to plug her totally dead phone in that was just trying to get an Uber home. Her excuse was the outlets exploded recently, and caught fire (there was no evidence of this). If that’s the issue the place shouldn’t be open and the owners should fix that. n nThe beast yelled at some kid that didn’t bring his receipt up to the counter; “this is why I told you to bring your receipt”. n nAnd finally “Barbie” yelled at a couple ladies that went to use the ATM for using the ATM. n nIf I ever go back I will honestly walk out if I see this swamp monster behind the counter. It’s a shame, the know how to make tasty food.

Was forced to leave the last time I stopped by because a fight broke out and did not receive food after buying it. When I stoped by the next week the manager refused to own up for it the next week when we came by. Scummy to take someone's money and not make an effort.

I’ll start with the good. The burger was delicious at 12Am after a few drinks. Here’s the bad; and it’s probably the worst I’ve seen: The “lady”/beast with the “Barbie” or whatever tattooed above her eyebrow has probably the worst attitude I’ve ever seen waiting staff give….in my life. I’m not even talking about with my order, I’m referring to her general interactions. She was snippy, looked bothered by everyone and was worthless. I could tell people felt really uncomfortable interacting with her; and she will be the death of this burger joint. Here’s some examples: She kicked someone out looking to plug her totally dead phone in that was just trying to get an Uber home. Her excuse was the outlets exploded recently, and caught fire (there was no evidence of this). If that’s the issue the place shouldn’t be open and the owners should fix that. The beast yelled at some kid that didn’t bring his receipt up to the counter; “this is why I told you to bring your receipt”. And finally “Barbie” yelled at a couple ladies that went to use the ATM for using the ATM. If I ever go back I will honestly walk out if I see this swamp monster behind the counter. It’s a shame, the know how to make tasty food.