Chick-fil-a - Roanoke

The bathroom was clean and the staff were friendly. Occasionally, there may be a mistake with an order at this busy spot, but when that happens, they are quick to rectify the issue if you let them know. Just make sure to check your order before leaving.

Every time I visit, the drive-thru line is always very long, but they are surprisingly quick. The staff is very friendly, which is impressive considering how busy they are. There was one time when I thought I ordered a large drink, but they gave me a medium instead. When I pointed out the mistake, they immediately handed me a large drink without hesitation. The food is quite good; I do think it’s a bit overrated, but it’s enjoyable enough that I would return. I have to admit, they have some of the best sauces around.

I love eating here and the staff are always friendly and professional. this must be the most sloved chick felt a throughout the country, especially the drive thru. they must take some lections from one of the faster stores.

Super nice place. Clean and staff is great though we did witness the manager (knew it was because his picture was posted) redirected his employee extremely rudely and in front of a line of people. Just thought it was rude since the whole philosophy behind Chick-fil-A seems to be kindness and great customer service. Kind of turned us off a bit.

I went to the Chick-fil-A on Challenger (460) for dinner tonight. We ordered our usual: two grilled chicken sandwich meals, along with two peach milkshakes. However, when we got home, we noticed that one of the servings of waffle fries was barely filled. After eating a few, the fries ended up breaking into tiny pieces—more crumbs than actual fries! Additionally, the grilled chicken sandwiches had gristle, which is unusual since they're usually quite tender. Overall, I was very disappointed with the entire meal.