Starbucks - Rio Rancho

Staff seemed friendly but weird and would not hand you anything but would specifically put stuff on the counter centimeters from your outreached hand ????. Didnt feel welcome here at all. Drink tasted off as well and threw away after two tastes.

One of the best, and my usual go to Starbucks location. All the employees i have dealt with here have been incredible, very nice, friendly and they make our drinks correctly and quickly. they also have a great selection of hot and cold cups and accessories (surprising for a location inside a grocery store). we stop by here more often when we arent grocery shopping than if we are. Even without a drive through its fast and convienent. you wont be disappointed.

I buy my ?French Roast ? whole bean coffee at Costco and since the pandemic they have either removed or taped off grinders. I have gone to many a Starbucks and they happily ground my coffee for me except for this one. The ?Barista ? refused to grind my coffee for the simple reason it was not purchased in her kiosk. The Costco coffee was unopened and yet she still refused! That is a horrible policy, it?s like having to take your car to the same place you bought it for service even if it was out of the state!

The service has gone down. I used to come here every morning for coffee and the staff was great. Lately I rarely come because the baristas don?t make the drinks correctly, even when I tell them the way it?s made. Today they tried to charge me $7 for a coffee that I get all the time and costs $5.65, even at that they charged me $6.35. It?s not even the money that matters, it?s being able to count on getting a good experience and for the past few months it just hasn?t been. I?ll drive the extra time and distance to go somewhere else because something is consistently wrong when I get coffee here.

They take soooooo long and the coffee is awful. It doesn?t taste anything like what you get at other Starbucks locations. This is not a result of food shortages and the pandemic it has been this way for years.