Dairy Queen Grill Chill - Rigby

Terrible experience tonight! Waited 3rd in line for over 40 minutes! With a Mobil order then once got to the window we had to wait for them to even start the order because they never saw the meals! What the heck, I understand places get busy but 3rd in line for over 40 minutes is a bit on the ridiculous side.

Worst service ever. We went through the drive through tonight and ended up leaving without our order because we were left waiting at the window for 15+ mins with no sign of an employee. I even called the store and got no answer. Where is a manager when you need one? Won't be going back.

I waited for 20 min in line for 1 car in front of me to get one meal. No one behind me and I only orderd one burger and a blizzard.

Slow service in drive thru, blizzards were melty, took 25 minutes to get 6 vehicles through the line. Not too impressed with this location at the moment. I'm comparing similar order and time of day with Blackfoot location which did much better. Hopefully this will be taken as construcive criticism and corrective changes made to better the offering to the Rigby community.

I ordered a Carmel cheesecake blizzard and got 1.5 cheesecake pieces. They charged .40 for three peanuts on a hit fudge sundae. They can really be cheap and not in a good way.