Starbucks - Ridgeland

Arrived and had to ask several workers for help. My friend asked for a order and they did not have the ingredients in stock so she inquired about another item and the cashier rolled her eyes and huffed and puffed when she asked about the item that she had never had. Horrible

I stopped coming here because EVERYTIME I ordered from here, they ALWAYS messed up my order. I started to feel like they were doing it on purpose after the third time so I just stopped going here. Their attitudes are awful too like oh my god. I like shopping in the stores in the Renaissance area, but I hate this Starbucks. I’ll stick to the one that’s on Baptist road.

Teach your staff how to follow directions! Teach them how to be polite and treat people with respect when they are questioned about their mistakes! They didn’t make our drink as requested! Gave us someone else’s order and than had an attitude when they were politely asked to fix it! Throwing stuff down in the sink! Huffing, puffing, and getting upset!

Filthy. You could see the mess everywhere behind their counter at the mobile pick up. Empty milk jugs all over, spilled liquid on the counter. The bathroom was disgusting. There’s build-up all over the walls near the hand dryer, everything was damp.Staff couldn’t be bothered to greet anyone, even when we thanked them for our mobile drinks. Just blank stares, as if they were offended we were even speaking to them. Zero customer service skills present. I 100% understand the difficulties of providing top tier service when things are busy, but baristas were literally staring off into the distance or at a wall.

These young women in here are rude as ever and I honestly will never go back I felt really disrespected and I vocalized I was trying to be respectful even though my drink ruined my meal because it was made bitter how you rush someone make something disgusting then roll your eyes and the pass me off to a manger without even the courtesy of the same respect then the manager says that wasn’t disrespectful smh well then I definitely don’t want to see what is