Van Der Valk Ridderkerk

Unfortunately this will be our last visit to this restaurant, we have been several times over the last few years and sort of forget that it wasn 't great last time but enough is enough. We had no reservations but it wasn 't a problem, we were escorted into the vicinity of a table and the hostess sort of pointed to it. She did this with other guests too. Not actually going to the table, just pointing from a distance. No enjoy your meal or enjoy your evening , she just wonders off. After 15 min of sitting there she passed by and I asked if we could maybe see a menu, and order some drinks. She looked confused and asked if nobody had come to see us. Clearly not or I wouldn 't be asking. She then came back with menus and a minute or so later a waiter to take our drinks order. We all 3 of us ordered the same starter with two people ordering the same main and I chose a different one. I asked for the wine list. Only two reds available by the glass. I asked which one my mother was already drinking. I ordered the other one. I also asked for some tap water for the table but was told they couldn 't start doing that so I asked for three glasses. My mother and my wine were brought out, it 's the same one! I had to ask for the tap water again after 10 min. We are still waiting for our main course. It 's brought out, mine and one of the other two dishes. Third one not ordered. Waiter who took the order didn 't seem too bothered when his colleague told him. Manager comes out. Sort of apologises, says the other main will be there in about 4 min. That 's fine. I explain that the whole experience hasn 't been that great, she says she 's going to kick the kids ass Ik zal hem eens op zijn donder geven. seriously? That 's what you say to a guest. Main comes, food is fine. We are offered a free coffee. We order desert with coffee. Coffee comes after desert. I go and pay no mobile card system, pay by card, walk to the busk station . Another waiter is helping me, i check the bill, coffees still on there. He needs to check, comes back and says: you were telling the truth ...... last straw... The prices in this place aren 't a quick cheap bite kind of thing. Main course about €20. Cheapest bottle of red on the menu $35. The service should match......

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