The George And Dragon Inn

Wow, I'm surprised places like this still exist. Cold, unwelcoming bar area, staff that are disinterested, miserable, incapable and unsafe. Can't keep cask beer unless you enjoy drinking vinegar. Very basic overpriced food. Service with a grimace. Thank the lord I hadn't booked accommodation here, I can only imagine... The thing is, the other pub in the village at the falls, wow, amazing place. Go there!

When I booked this room several weeks ago, I had a very helpful and pleasant conversation with the owner and we were really looking forward to our visit as the reviews were so good. My husband and I tested positive for Covid yesterday and are unwell. I tried to ring this pub 10 times with no answer, emailed them and sent a message through Facebook to say that it was not appropriate for us to come as we were infectious. We had no response. I was not given the information that we had to cancel seven days prior to our stay or we would be charged. I was going to ask if we could change the date for when we were no longer infectious. The money was taken out of my account today, with no response to my email or message. I have just managed to get through to the pub to be told quite rudely we could not change the date and the money had been taken out today as we have not given 7 days notice. The lady I was speaking to repeated several times “There is no Covid” which we find bizarre. It is on the news several times a week and thousands people are in hospital with it. We understand that some pubs are in a precarious position, but to show some empathy of our situation would have been welcome, or even a pleasant apology that we could not have a refund which we would have understood. I have not been able to find any terms and conditions on their website.

Stayed here for one night. Upon arrival we found the “reception “ piled with rubbish and dirty. Check in was done at the bar by a lady who was obviously too unwell to undertake such duties. Room lots of dust, odd mix of lighting bulbs, bathroom clean but basic very small shower) Bed linen was clean. We didn’t eat in the restaurant because it closed at 8pm but they did provide a cold snack for us. The bar was not welcoming. We were fortunate that the weather was so good that we were able to sit outside and enjoy company with other visitors to the area. Sadly we would not return.

Such a great pub, all the staff and locals made me, my boys and dog feel so welcome! The food was great and we've enjoyed our visit, actually our three visits! We'll be back

Went for tea on 27th July partner had sticky Chinese beef strips and I had warm goats cheese tomato and salad and portion chips.service was brilliant lovely atmosphere food was outstanding definitely recommend this place