Kfc - Richmondshire

The chicken was dry and unappetizing. We had items missing from our order and we do not plan on returning. This KFC location is not up to par with other locations we have visited. It is in need of better management or staff training. Despite its potential to be successful, the restaurant is often empty and it is now clear why.

Worst KFC, I've ever been to The service lets this kfc down. It's the kinda kfc you go to ask for a bucket and fill it with legs or the smallest bits of chicken. Staff seem untrained and useless

Sat a waited more than 15 minutes for food,nothing so I went to get my money back,to be asked why,so explained that I've waited more than 15mins for fast food,other people have been in an ordered an got there orders,drive though people got there orders,to be told we aren't fast food,yes it shows,no apologies no nothing

Sadly a common theme with KFC Drive thru now, they're collectively ****! I thought jct 59 off the A1 may have been unique after a couple of visits there, the last of which I aborted after waiting 37 mins stuck in the drive thru. Sadly I now add Carterick Garrison to this frankly shocking affair. Indifferent KFC staff only adding to the misery. After waiting for about 19 mons I. The drive thru for a single wrap, I get to the window to be told I had to wait even longer! I've managed to write this review in the time it has take to place my order and I've still not even recieved my wrap yet! A last visit to KFC for me I'm afraid, as this over weighted fast food chain, has now just become an overweighted food chain, eager to grab your money, less eager to ensure your quality of service!

The place was less than half full all free tables were dirty, husband went to the counter to get served he doesn’t like the touch screens left the counter after 5 minutes as no member of staff had attended him. Ordered via touch screen no table number pyramids and no receipt issued. Then waited 14 minutes for the food chips were cold original recipe chicken was oozing in dark brown oil , lettuce was brown, we left most of it and on our way out realised all the bins were over flowing so left our food on the table, we will not be returning #GRIM