Sakura Japanese Steak House Sushi

I was super excited when our order came! It was so hot like it was fresh from the kitchen! Everything tasted amazing until I went for some more of my Ramen and got a chunk of metal scrub brush. It completely put me off and will not be finishing my meal.

ABSOLUTELY GROSS used to be the best hibachi restaurant in Richmond but went there 06/28/2022. Absolutely disgusting. The food was over seasoned, they?ve cut back more than half the serving size but doubled the price. Wish I could go back in time and take my business to Sakura which is 5 minutes up the road from this place.

My Fiancé and I ordered takeout and I got the steak and shrimp hibachi. It was watered down, no flavor, steak was dry, and the shrimp was rubbery. Miso soup tasted horrible and the fried rice was mediocre. We also got the spicy crunch shrimp roll which was pretty decent. We went here because of the good reviews but we?re disappointed that it turned out like this.

Customer service is absolutely terrible. My waitress was so pleasant and helpful with the sushi menu. I asked for well done steak, specified no pink inside and this is what was brought to my table. I respectfully asked the waitress to replace my order and this time bring well done steak. The manager only wanted to make the steak over while the rest of my food sits and get cold while waiting for the steak to cook. I am not giving this establishment my money ever again.

I went here for dinner for my birthday the waiter was very rude and we were rushed to place an order. The chef was really nice we did hibachi with several other couples. The food was very salty I was not impressed. I will not be going back. It looked really good but it wasn't to my liking.