Domino's Pizza - Richmond

Pizza seems to be reheated. Wings not well done as requested. I ordered 16 wings and extra ranch/blue cheese which they left out. Had to drive back to pick it up. By that time everything was cold anyway. It really seems like this was an order that was not picked up by another customer. I just tossed it all in the trash and got subs for the family. Will NEVER order again from this location.

Ordered 2 pizzas tonight. After an hour of waiting for delivery I called the store and the guy said pizza was out the door. 25 minutes later the Driver shows up(we live 2 miles away from store) and told us the pizzas were old and we sent the order back. I called the store 4 times to try and cancel and a guy named Nick kept hanging up the phone. When I called from another number he picked up after 2 rings. I tried to cancel the order and he told me it was, but I received no confirmation that the order was canceled. What a horrible experience and a difficult employee who had no concern for his job. I have had good experiences at this location before, but will need to reconsider going forward.

This pizza was a delight and this location had it ready within 15 minutes of me having ordered. Highly recommend trying the different sauces.

One of the best affordable pizza places around here. I like the fact that you can earn points to get a free pizza. I usually order the medium 2 toppings pizza with chicken wings.

Management is severely lacking customer service skills, which explains the poor quality overall. Incorrect orders, late delivery, and I cannot for the life of me understand why a delivery driver knowing cash upon delivery and doesn't bring change ?. If you do have a taste for pizza, anywhere is better than this location.