Blanchard's Coffee Broad Street

I absolutely love this place! Their coffee beans are top quality and I highly recommend grabbing a bag or two. The shop itself is gorgeous, very clean, and well-maintained. The staff is friendly and provided quick service. It's a great spot to hang out or study, although it can get quite busy, even on Sundays.

I absolutely adore this place and the staff is always so charming. The coffee is fantastic, but what really steals the show are their incredible blueberry and cranberry muffins. They are simply heavenly, especially when enjoyed with a cup of coffee!

I always have a great experience at this restaurant. The staff is friendly and courteous, and I like that they save the larger tables for groups of 2 or more. I usually dine alone, but the bar area is really cute, and the overall atmosphere of the restaurant is great. They offer a variety of fresh beans to choose from, and their seasonal drinks are delicious. I can't get enough of the strawberry oat latte - it's just so yummy!

I really hate giving Blanchards one star because the coffee is amazing and lives up to specialty standards. But the customer service is just bad. You walk in to any of the three locations and are immediately greeted with a glum, what can I get you, no matter what day and location. Rather than a hi how are you? What can I get you? When you ask questions such as what they have on espresso and such it’s quickly answered and dismissed rather than seen as a point of conversation. It’s almost like any point of contact with the customer is seen as a chore instead of a privelege. Not to mention, their sign that you cannot take pictures if there’s others in it is so small and Ill placed that anyone is going to miss it. And why would you not take pictures of the beautiful space. But if you do, you’ll be asked aggressively to not take pictures and to see their policy. Which I’ve spoken with dozens and dozens of people who all disagree and find it pointless. It’s impossible to take pictures of a space without people in it. And bothering them for “permission” is interrupting their workflow. All around it’s a great space but the service is below subpar. For specialty coffee we all know connection is the first step and Blanchards starkly misses that unfortunately. Which drastically affects drink quality more than we think. I revisit for the quality of coffee but always end up regretting it due to not feeling welcome even when we give a warm smile and welcome to the baristas.

Worst espresso I have ever had. Very bitter and sour taste. Cloudy when poured over ice. Employees could not describe tasting notes when asked (prior to ordering)