Baskin-robbins - Richmond

Terrible experience. Do not order a custom cake from this location. I was told that I should not have used the website to order (they prefer that you come in to place an order) followed by another complaint about the difficulty writing my custom message because it was too long. I get home to find out that they made the wrong cake! It wasn’t a custom cake at all, just one from their stock on hand.

The ice cream was decent, nothing extraordinary, but the service from the bald man was unpleasant. Despite arriving 30 minutes before closing, he made us feel unwelcome, rushing us to leave by putting the chairs on the tables. Thankfully, there are other ice cream places like Gelati Celesti that offer better customer service.

I had heard a lot of people talking about a woman named Mrs. Cara Michael and I was curious to know if she was truly a skilled trader as they claimed, and not a scam artist like others. I decided to reach out to her and was pleasantly surprised to see that with just a $1000 investment, Cara helped me manage my account. After a few days of trading, I was able to make my first withdrawal of $12,900. I am thrilled to share this positive experience with you all. You can reach out to her via WhatsApp or email to make a profit. Email: [hidden email] WhatsApp: +18162970468

The best ice cream place on Forest Hill Avenue has got to be Baskin Robbins. It still maintains its charming hometown feel and no other ice cream parlors can beat it, not even the ones charging $12 a scoop. This place is definitely the top choice!

Terrible customer service. I asked for a pint of butter finger ice cream. The employee told me I can just grab a quart of vanilla because it is a better deal. Thinking he would mix the butterfinger in the ice cream, I did. This man proceeded to hand me a tiny cup with one “tablespoon scoop” of butterfinger dust and told me to go do it at home.When I asked for more butterfinger for the larger ice cream, I was told it doesn’t matter the size, you only get one scoop.Also while I was there, a door dash driver was picking up an order. They arrived before people were in line. The team served the people in front of the driver even though their order had been placed first. After numerous people were served before them, they told the driver “you need to come back in 15 minutes because it’s not ready.” Common sense tells you that is not how it works.In the short time I was there, the disrespect to customers was unfathomable.