Domino's Pizza - Richmond

The staff at this restaurant were outstandingly friendly. I have ordered from Dominos multiple times and have always been extremely satisfied. Keep up the great work!

We ordered from Domino's a few months ago and the order was completely wrong and terrible. After being loyal customers for a decade, we were shocked and called to complain. Domino's handled the situation well initially, offering to comp our next order. However, the next order was once again wrong and terrible, missing drinks and sides, and even insulting us with an extra cold cheese pizza. When I called to complain, I was told that the cold pizza was meant as compensation. The manager seemed to not understand our frustration, insisting that we were at fault. This experience left us feeling disheartened and unsure if we ever want to order from them again. I asked for a refund, only to be told to call back the next day. After waiting a whole day, the promised refund never arrived. This was a disappointing experience following years of good service. Be cautious when ordering from here.

The home delivery service is impressive. The location is a small spot where you can pick up your pizza, more of a takeaway joint than a full-fledged restaurant. The quality of the food is typical of standard pizza delivery fare.

I'm staying in a nearby hotel. Transferred an online order in the first night I was here. ETA was about 45 minutes, but the online ordering system kept me updated. After about 20 minutes, it said the pizza was delivered. I was skeptical, but... sure enough, there was a knock at my door a few minutes later (hotel is half a mile of them). Delivery driver was friendly and friendly. The breadsticks were incredibly delicious. The pizza was also good, but the breadsticks were something else.

Really like Domino's Pizza not soggy, just the right amount of sauce and toppings. Have had pizza from other places and by the time you get home it's soggy and sticking to the box. This was excellent!