Domino's Pizza - Richm

To say fairly and honestly, a huge disappointment. I called to order at about 7:38pm with my pizza order placed with Justin, who said about 45 minutes to 1 hour. After 1 hour not yet seen my pizza so I called to see why, and was told it 's in route by a young lady who answered my call, so I waited again another 35 minutes, called again to see what was the delay. I was answered by another guy on the phone who said We are backed up and only have two drivers, Is that all? I received my pizza at 9:49pm. The pizza was dried up and close to cold. $24.94 paid and it was terrible. Never again will I order from any Domino 's pizza again. They just don 't seem to care ? I was respectful with them on the phone, never raised my voice and they didn 't even offer any kind of apology for how long it took. My advice to anyone is try some other pizza chain. Domino 's not worth it.

Seriously the worst. Don't order from here. Waited forever for a pizza called to cancel they could care 0. Good luck getting any food from here

This location is full of it. I ordered two weeks ago from the exact location and it was delivered fine no problem. On 4/4/24 I tried to do another online order and they canceled my order and the guy Sebastian told me I was out of the delivery zone. Which didn’t make sense cause I’m 6 minutes away from them but Sebastian told me that Hull St location was closer. Which I found very interesting since Hull St is 13 minutes away from me. So I will never order from this location again. And I recommend no one else either. I feel they didn’t want to deliver the food since I didn’t leave a tip to their expectations but I definitely left a tip.

Never will make this mistake again. The wait times are unreasonable. I ordered my pizza 2 hours ago and still have yet to receive it. Not to mention, according to tracking, it hasn’t even gone out for delivery yet. I had no idea ordering a pizza at 9pm on a Thursday night would turn into me having to stay up past 11 just to get this pizza when it finally gets here.Edit to add: ordered the pizza at 9:23, pizza arrived cold at 11:45. I live 10 minutes away, and I’d say that I should’ve just picked it up, but I should’ve just chosen a different pizza place.

Poor service. Long waits. Crazy weird piece sizes for their boneless chicken; not one, but FOUR pieces nearly the size of a bottle cap? Come on. I can't with this location