Gigi Trattoria - Rhinebeck

Great atmosphere, fabulous food great end to a long day of travel and shopping

Great service from Frankie. Excellent food shrimp appetizer special salad steak frites chicken tangine lemon cake.

Had reservations but had to wait a bit to be seated. Server was friendly and kind enough. After 30 minutes our drink order had not arrived. Two different people had to go ask ; our server nowhere to be found. When the drinks were delivered we were told the drink order had accidentally been punched out as completed. They would be free on our bill. Another 15 minutes and no appetizer. Server surfaced and was surprised our starters were not there. He came back 10 minutes later to tell us the kitchen had the calamari but they needed to chop it and prepare it. Our chick pea fries were ready though, if we wanted them ? We said yes to fries and cancel the calamari . Another 10 minutes no food had arrived- 3 out of 4 orders were salads;and the 4th was chicken . Went and found host who checked on drinks to ask if she could check on food as it had been an hour. Another 10 minutes and host who seated us noticed we had been there a while and said she was going to try finding our server. We said st this point we wanted to pay for the fries and leave. She was polite and kind and repeated she was going to try and find server. 3 of us left and fourth person waited another 5, server never showed up, host shrugged and apologized . Perplexing as this is not a new establishment learning the ropes . Probably won’t try our luck a second time.

They booked the restaurant to capacity and So the staff could not possibly keep up. We waited over 1 hour for our meal and were virtually ignored by the staff. Way too loud inside.

Great mussels with fries and pizza. Great variety on the menu. Would highly recommend this place.