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Contribuiți la feedbackI ordered a meal with five chicken tenders. To their credit, they did include an extra piece, perhaps to compensate for the smaller portions. For size reference, my picture shows Bobby pins in the upper left corner. The large piece in the middle was fantastic and juicy, but the other tenders were old and chewy, with more breading than actual chicken. It seems like Arby’s doesn’t have the meat anymore.
Updated Review: I’ve visited Arby’s twice since my last review, and I’m very satisfied with the customer service. On one occasion, I came in for a catering order but forgot to confirm it with the manager, so it wasn’t ready. That was entirely my mistake, but the staff was incredibly kind and managed to prepare the order for 27 people in just 10 minutes—amazing! I went again this past weekend and overheard a customer expressing his dissatisfaction to one of the employees. I was surprised and impressed by how Camryn, the staff member, handled the situation. I will definitely return soon. However, when I walked in, no one was at the cash register, so we had to wait to place our order. After asking another employee for assistance, he called someone over. There were about three groups already eating, so I’m not sure why the cashier was absent. When the cashier finally helped us, she seemed a bit annoyed. Despite the service hiccup, the food was really good! Everything was served warm and as ordered. One thing to note is that they don’t offer the typical Cherry Citrus soda, which might be important to some customers.
To begin with, the drive-thru service is often sluggish. It's not unusual to wait over six minutes to complete your order. While the food is generally good when it finally arrives, the higher prices can be a drawback for those seeking a quick and affordable meal. As a result, Arby's might not be the best choice if you're looking for something inexpensive. In summary, Arby's can be a decent option if you're prepared to wait and spend a little more than usual. However, I would recommend considering Wendy's or McDonald's for a faster and more budget-friendly experience.
Ordered for my family. Got home with part of order missing and an item wrong. Went back and ordered again paying for the items again not to cause trouble. Got home with a turkey sandwich with not a single piece of turkey on it. Astounding.
The food was really good. But we got served by Michael, and he was just the worst person I’ve had take my order. He was rude, didn’t say hello, and acted like I was bothering him… if I’m not mistaken, his job is to take my order… I won’t come back to that Arby’s
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