Morton's The Steakhouse Reston

I’m a great fan of Morton’s. But the behaviour of the waitress attending me and guests on October 15th ruined yet another delicious meal experience. When settling the bill, I choose to pay the food and drinks with CC and the tip in cash. After a while the waitress turned up asking for more tip! Questioning if her service wasn’t good? The service was OK, but not exceptionally good and her total attending time during our 2 hours session, was all in all 20 minutes. For that she basically asked for a 140 dolllar tip! Never, ever I have experienced a waiter complaining about the tip, at a Morton’s locations , even if it is lower than the expected 20%. I’ve been in the restaurant business myself and have a pretty clear understanding of its standards. I will definitely visit Morton’s again, but I doubt it will be in Reston. (Maybe I do them I favour? Service: Dine in Meal type: Dinner Price per person: $100+ Food: 5 Service: 1 Atmosphere: 4

Thoroughly enjoyed our evening. Friendly staff and I really enjoy the ambience. The food really is the star. It’s pricey, yet a great choice for special occasions or a regular dining experience if you are affluent. Service: Dine in Meal type: Dinner Price per person: $50–100 Recommended dishes: Morton's Legendary Hot Chocolate Cake

5 stars all around! We had a company dinner here and Meg was outstanding! We will request her every time. Thank you for a great dinner and phenomenal service Food: 5 Service: 5 Atmosphere: 5

Wheelchair accessibility: Has a lift Service: Dine in Meal type: Other Price per person: $100+ Food: 5 Service: 5 Atmosphere: 5

HORRIBLE. We were so disappointed. The staff was not well trained or polished in customer service AT ALL. The bread course was over cooked, and tough. We ordered the lobster ravioli as an appetizer and when our waiter brought it to the table the smell of rotten seafood hung like a blanket in the air. We immediately sent it back. When the waiter came back to the table he said, “yeah sometimes they don’t rotate through the food like they should.” For our entrees we ordered filets, that we’re both ok. The creamed spinach, though tasted like unsalted heavy cream with unflavored thickeners added. It’s was terrible. The baked potato was extremely over cooked and/or old. That will be our last visit to a Morton’s Steakhouse.