Kfc - Reservoir

I used one of the kiosks to place my order at the restaurant. After waiting for 20 minutes, I still hadn't received my food. When I asked about it, I was informed that they hadn't even started cooking my order. I requested a refund, but they were unable to process it. Additionally, the tables and the restaurant itself were in a filthy state, with unclean tables and a dirty floor.

We are big fans of KFC! Excited to have a KFC near where we live (2km) but each time we’ve ordered fro there, we’ve had missing items, dry chips and oily chicken, not to mention the staff are not attentive and seem to not care. Disappointing.

This would have to be the worst KFC i have ever been to they need to clean up inside and outside i found this place to be very very dirty

I called into the Coburg KFC for a snack today. It was really busy, but the service is good. I like KFC, it's an affordable snack and you can rely on the quality. The drive-in window was very busy, The KFC's position on Bell Street, the great artery linking east and west Melbourne, is very convenient and must bring in a lot of business.

This by far is the worst KFC restaurant I have been to. (a) The toilets were so untidy and almost flooded with toilet water... (b) customer service was not up to scratch. (c) the music was so loud it was like walking into a night club. The male that served me on the evening shift on Friday 24th July 2015 was not only rude but he also got my order wrong. I ordered 3 five star box meals to take away however, 2 out of 3 boxes were missing chips. The benches were filled with flour and he was not wearing gloves when handling food. Nor was he using anything to scoop the popcorn chicken into the box. Instead he used the popcorn chicken box as a scoop then used his fingers to squish the popcorn chicken into the box before closing it. I WILL NEVER STEP FOOT INTO THAT RESTAURANT EVER AGAIN! Dont waste your time and money!