Chipotle Mexican Grill - Rensselaer

I went into chipotle not long ago. I had the time of my life. A young fella by the name of Matthew Williams stepped behind the counter and delivered the best table service I?ve ever had. He provided a bottle of chilled wine, and his finest taco. He talkedin a British accent though, which I found slightly inappropriate. I hope Matthew will be in there tonight when I go in so I canconverse with my dear friend once more.

This place is a joke! Staff are rude and act as if they don't want to even be there. They rush through your order and throw the utensils back into the pans, as well as not having half the items for you order. If I'm spending $20 on a Burrito Bowl, pleasetreat my food a little better!! Done with this location!

Eat was okay, but there was müll all over the floor, no serviettes, and while I eat, I felt a little wet drip on my head. I was looking for proof for leaks on the deck, but there was no? whole experience was rough, honest.

They totally messed up my pick up order Q19-3AT placed via the Chipotle app. Wrong meat; no guacamole (and they charge $2.70 extra); no cheese; wrong beans; added sour cream which was not part of my order... This order was too expensive for not getting what I had selected (didn't notice until I got home and opened the burrito bowl box; wasn't gonna drive back to restaurant). ONE star for having the order ready for pick up on time and the ease of the app.

How do you place a pick up order and don?t get it till 20 minutes later? I?ll tell you how I ordered dinner on the app estimated pick up time was 9:10 okay cool?. Well after a line sorry a rush of people after I?d already been waiting 10 minutes prior to the rush and 3 employees in the back laughing and joking and walking past my order and every other mobile order they decided once the line was short enough theyll then make an order that was suppose to be done 20 minutes ago : The young lady with the braids must of thought i was a comedian once i asked her to actually scoop the food instead of putting in half spoonfuls of food in the bowl cause she seemed to get a chuckle out of that.. staring at me while helping other customers as well. Let?s not forget the cashier twirling her hair with the same DIRTY gloves she was serving food with. Or the guy in the back on his phone laughing and joking with the other people in the back that didn?t want to help the line up in front this store is a joke