Starbucks - Reno

This place never seems to be able to reach its full potential. Food: 1/5.

I visited the coffee shop shortly after it opened on Monday morning. The service was outstanding, and the staff member who assisted me was incredibly friendly. I highly recommend this Starbucks location; they have some of the best employees I've ever encountered! Thank you! Food rating: 5/5.

I really love Dieucks, but it seems like there's either a new bartender or someone who just doesn't care about their job. I’m happy to pay for my drinks, but I would appreciate it if they made them correctly. If I pay extra for something, I expect those ingredients to actually be included in my drink and not just to take my money without delivering what I asked for.

I bought 2 cups hot matcha latte size l and then what I got.

OUTSTANDING SERVICE. I have been to several Starbucks locations around the country. From California and Nevada, all the way to Nebraska and even New York. The Keystone/ 7th location in Reno is the best location I have ever been to. I order online most days and my order is always ready early or right on time. The customer service is amazing!!! They are very friendly and present a good-natured vibe for the Keystone, University, and other surrounding communities. The store has a very calm vibe and I feel welcomed being there. I am located pretty far from this location but it’s definitely worth the drive for me. If you ever want Starbucks, this is the best location. Thank you to everyone working here!