Asian Wok Mae-anne - Reno

I used to live in the NW, so this was my go-to for Asian food. I've since moved across town, but nothing compares, so I now drive all the way to NW Reno for my Asian Wok fix...great food all the way around ?

ONLY PAY CASH HERE!!! Food was ok, not the best but I would go again for the price/quality. Customer service wasn't bad either. The reason I'm giving it one star is because my debit card information was skimmed, luckily my bank caught it so nothing was taken but this is the only place it could have gotten taken

I had the Mongolian beef and white rice. It was amazing delicious. The service is great, people are super friendly and greet you upon entering. The aquarium with fish swimming around are cool, cuz they are huge fish. I'll definitely go back again. Portion size was so filling like for 2., I took home half for next day lunch. I recommend this place if you haven't tried it. I'm a big foodie customer service reviewer and this placeca yes and 5 stars.

Ok. I was trying to figure out where to begin with this review, especially after reading the other reviews about this restaurant. Let 's start with the good first: Food is not bad, I 'm actually happy with the food. Now for the not-so-good news. Today is April 21, 2024, in case any associated with this restaurant decide to read this. And this is a lesson for ANY restauranteur to take note. #1. I am a person of color (black), and I don 't believe I came into this restaurant dressed like the Happy Hobo looking to use the restroom, which the older lady behind the counter clearly thought that was the case. I came to place an order to go. This lady is probably the same one mentioned in other comments who is very short in words and could definitely use some training in terms of customer service, otherwise this restaurant may as well call it quits unless they can get someone in there who is more customer friendly. Instead of ASSUMING that someone walks into your establishment for any reason OTHER than to place an order to eat in or to go, how about taking the more welcoming approach (like other restaurants do) and saying welcome to Asian Wok, how can I help you? , or Hello and welcome! What would you like to order today? This lady would have EASILY saved about 2 minutes of unnecessary banter with any one of those 2 statements. I 'm under the impression that she is in business BECAUSE she wants to be profitable, but an attitude towards your customers like that, especially when it is their FIRST TIME to your restaurant, will easily make the difference as to whether or not they (and potentially others) will come back (more than likely they won 't). Past that, the restaurant itself for the food is OK. I don 't know that I would give the service glowing reviews after this first experience. Word to the wise: First impressions are the ones that last.

Always great food and really friendly customer service. Great value. Highly recommended ????