Skelton Mill - Redcar and Cleveland

Decided to have a night away. Hot tub and food for a birthday treat. On way to destination contacted by owner demanding to know what time we would be getting there. Check in by 18.00 this was just after 17.00. On arrival met by (I assume owner). Shown to bungalow style accommodation wit hot tub. Fixtures and fittings aged and doing signs of over use by a few decades. Rules given which would need to adhered to right down to departure at 10am. On checking the accommodation found brown stain on sink in the outside toilet. Eventually managed to get in contact with owner who spat on finger and attempted to rub it off. All the while complaining that we had disturbed his tea for a bit of a soap stain. Explained that given we had paid £160 for the night we at least expected it to be clean. Said owner then became annoyed over what he classed as a soap stain and left. When we eventually tracked him down to ask if he was going to clean sink he became aggressive and claimed it was cleaned! Asked for refund but was refused and left. This man needs some serious customer care training. I have pictures of the sink attached and also the luxury tea/coffee making facilities attached. Avoid if its a relaxing break you are after.

I was invited out for Saturday cream tea to celebrate a colleagues wedding at Skelton Mills but was barred by their extremely unpleasant and socially stunted owner before I even got inside! There was hardly any car parking spaces and I was required to find a space outside of it next to a badly fenced off barn, basically the venue didn’t have enough parking room it wasn 't a car park just a space that was already packed with cars . So I parked my car by the fence and proceeded to the "mill ' for afternoon tea. As I walked to catch up with my friend Louise the owner shouted after me telling me I 'd covered 3 parking spaces it was just a muddy bit of land and I needed to move it . He wasn’t remotely polite or accommodating as you might expect a business owner and host to be , in fact he shouted at me from a distance, his attitude was ridiculously poor ! And when I responded with’ there 's nowhere else to park’ he kept it rude and mansplained, talking down to me . He had to have the last word and never once spoke in a pleasant or conciliatory way about what was essentially a non incident that was easily fixable. He just upped the anti and became ruder and shouted and this with a garden hoe in his hand! And even if he did own the joint it wasn 't as if the patch of mud people had to cram their cars into was even a car park ! So I stood up for myself and he barred me! I’m now having a latte and scone at M&S Haha! What a come down Not !!! WTch out for grumpy trashy barons with farm implements!

We had great day/night for friends birthday £99 party package overnight stay in the pods/lodges including use of hot tubs. Arrived at 3pm Dave gave us the low down, we had packed mini afternoon tea on arrival, use of hot tub, 630 pizza, parmo buffet with loads of extras including Dave’s homemade pork pies! Delicious! Worth the heartburn! 3 drinks, disco Kareoke, breakfast in the morning! Dave was good host ensuring we had great time!

We had so much fun here. The place has a lot of charm, the hot tub is lovely and the food nicely done. Best of all is Dave who clearly has a great time running it and wants his guests to have a great time too. Highly recommended and a real bargain imo.

I recently visited this restaurant twice - once for an overnight stay with breakfast and the second time for afternoon tea. On both visits, the staff were very friendly and accommodating, creating a brilliant atmosphere. The service was excellent, and the food was top-notch. I highly recommend trying their scones, Chicken Parmo Afternoon Tea, Cheese Savoury, Egg Mayonnaise, Portion Chips, Victoria Sponge Cake of the Day, English Breakfast, Cake and Sandwiches, and Cheese on Toast. The price per person ranged from £10 to £20. Overall, I would rate this restaurant 5 out of 5 for their food, service, and atmosphere.