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Contribuiți la feedbackThe kitchen does not have the food on the menu. I came there weeks ago and was served with stale grilled fish and fried yam covered with sauce. Suffered from stomach upset afterwards. Disappointed
My partner who is Nigerian has introduced me to the restaurant and this was our fifth visit. I love their jollof rice, chicken and stew so flavourful and fresh. The plantain used to be dry however they now properly fried it and it was amazing. My partner ordered egusi and pounded yam and even though pounded yam portion is small he enjoyed it. I had Nigerian fanta for the first time and it was jumbo size. The food is nice we already knew this as previously tried fish which was also good however, nothing compares to the service we received today. Amarachi was such a lovely and welcoming person and deserves a special mention. She was genuinely warm and made technically an outsider of culture and race feel very welcome. Everyone is lovely however she has the best customer service and knows how to interact and be bubbly. I hope she stays there a long time as she is an asset!
It was one of my worst ever experience as the staffs are very rude and unprofessional. In fact my daughter left in tears from the ill treatment we got .This happened in the Reading branch on Oxford Road. Will never ever recommend this restaurant to anyone
I was shocked to receive a £100 fine days after I visited 805. I had been a regular customer pre-pandemic, and haven't driven to the restaurant in nearly 2 years. Turns out that the car park which used to be free is now chargeable, you have to input the vehicle reg to be granted 30mins free. I imagine that almost all their customers know about this development, but I didn't. I have now called 805 thrice asking to have someone help me inform their landlord that I was at their restaurant on the day, precisely because the appeal procedure stipulated in the letter is inundating for obvious reasons... they explicitly say that if you appeal to us and do not hear back in 28 days, do not assume your appeal has been granted. it is clear that whomever is the landlord is an opportunist looking to maximize profit by making their entire process difficult (even on paper). Speaking to 805 has been of no use. Their staff spent the time explaining to me why I should have seen the signs and letting me know he also receives fines. Terrible and completely unhelpful.
We were walk ins on a early Friday night. It was pleasant clean and bright. There were three tables in use. A family of five and two single gents. Waiter arrived promptly showing us to a table. We asked for recommendations as we’d not eaten Nigerian before. We were very surprised at the lack of knowledge of the menu and lack of help understanding what the food was. We decided and the service was ok thereafter. The food was ok only it would have helped to have had a fish knife to dissect the Monika fish. It needs experienced staff, a little more attention to detail and a little more understanding and it would be a good place to eat.
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