Dieci Al Lago - Rapperswil-Jona

We were not allowed inside the first question was “essen?” “Food?” we were not sure, wanted to start with the drinks and then we would see. We didn’t see the menu either so were asked by the waiter that we need to go and find food somewhere else. Maybe because we were tourists he didn’t like this. We went somewhere else, had nice drinks, chat, fun, and some good food. Forcing customers that they need to EAT and if not, they can go and “fxxx yourselves” is sometimes off putting and maybe not good for the business. He still had few tables empty and still he didn’t want us to go and see the menus, sit down, relax and enjoy our trip to Rapperswil.

...nice location, good food (spaghetti alio olio for 21chf), service was okay but then you get the check with water for the price of one entree? Would not go again...sorry, but thats a value issue.

Disgraceful service! The waiter came up to us at the end, gave us the bill, then asked ‘how much?’… confused, I told him the amount on the bill. He replied ‘no tip?’ awkward. We said nothing, then he reluctantly entered the number on the terminal. After we paid, he sarcastically and frustratedly spoke Italian then angrily waddled off. Never have I seen such poor service in Switzerland.

Service staff in the Dieci restaurant in Rapperswil Rating: 2/5 stars I recently had the pleasure of visiting the Dieci restaurant in Rapperswil during a lunch, at the beginning of August this year to be precise. Unfortunately, the service staff left such a negative impression that I will never go there again. When I entered the restaurant I was greeted by a pleasant and welcoming atmosphere. The stylish and clean decor suggested a pleasant meal. The menu offered a decent selection of Italian dishes, so I opted for a pizza while my companion ordered a pasta. However, the main problem was the service staff. The waiters were extremely rude and arrogant. Her behavior was condescending and significantly marred our lunch experience. It took multiple efforts to get their attention, and when successful, they appeared annoyed and stressed. There was no effort on her part to be friendly or helpful. This wasn't the first time I've had such a bad experience with service at this restaurant. Unfortunately, I couldn't see any improvement or even an apology for her behavior. As a paying customer, I don't feel comfortable spending my money in a place where rude staff detracts from the experience. Overall, my visit to Restaurant Dieci in Rapperswil was a disappointing experience. Although the food was acceptable, it could not disguise the arrogance and rudeness of the service staff. For this reason, I strongly advise against visiting this restaurant as there are better alternatives in the area that offer quality service.

Bad cold service, no any smile from girl, wrong order and at end another order not enough cooked spagheti and wine expensive