Five Guys - Raleigh

I have such a love affair with this place. Their french fries are the best, hands down. And they give a very generous serving. But they also make a mean vegetarian sandwich. I know it's a burger joint, but I'm grateful that they've got a vegetarian option.

Well staffed and clean dining area! As with everything, pricing has gone up. After tax, $18 and change for dbl patty cheeseburger, reg fries, and reg soft drink. Not the best value, but food is freshly prepared and the staff are very friendly.

The fries were generally good, but they were a bit too spicy. The burgers were just average—nothing special. Overall, I would rate the food a 2 out of 5.

One burger was supposed to have no mushrooms, but it arrived loaded with them instead and came without any scabs or ketchup. The other burger had lettuce, tomato, mayo, mustard, and jalapeños, but it was served with extra pickles that weren’t ordered. The fries were overcooked and lacked seasoning. I also noticed some hygiene concerns: one employee went from cooking to handling brooms and vacuum cleaners, only to return to the kitchen without changing gloves or washing their hands. Another staff member was snacking on fries while working. The lighthearted conversations among the staff were audible to guests and felt unprofessional. Overall, I strongly recommend you avoid this location if you're hoping for good customer service and quality food. You’d be better off getting your burger elsewhere.

In the age of COVID, fast food restaurants should have touchless payment. I don’t like to have to touch a screen that everyone else is touching. And it’s even worse that I have to touch the screen to say that I don’t want to tip at a fast food restaurant.And VERY slow for a fast-food restaurant.