Sugar Factory - Queens

Second time I have been at the Sugar Factory and both times, the food, the service, the atmosphere terrific

Manny our server was excellent and had a great attitude despite how busy it was. The ambiance the decor was cute. i would recommend to a friend. However i think this is more of a birthday party scene rather than a first date kind of vibe. the food was good i had the shrimp penne alfredo and the name of my drink was peace love harmonie, it was delicious. my date had a s'mores milkshake he said it was pretty good. there was well over a few options to choose from drinks and meal wise. overall i give this spot 5stars out of 5. the total bill was about 100 and change so be prepared to spend a little coin even if u have just a few items off the menu. theres a 20% service charge added to your bill which we knew in advance but may come as a shock to others. so that's just a heads up. overall i had a good time and i'll definitely be back. maybe for my birthday 🥳

The waiter was the worst he was extremely slow unprofessional he seemed like it was his first day. I am mad I had to pay a service charge to him. I had to ask another waiter for to-go trays because my waiter was walking back n forth toting ice buckets. We waited 20 to 25 mins for him to gather other waiters to sing my 1 yr old niece Happy Birthday. He had to ask me her name the song was not sung energetically like all the other birthday celebrations. I really did not enjoy myself last night

Poor service, expensive food that’s bland. I went for my son’s birthday celebration and he did not have a good time. They were supposed to sing happy birthday and never did

Had a great time my so enjoyed himself the food was great