Baskin Robbins - Queens

Do not order a cake from these bikini robbers! I ordered a shark and got a cake! the one image is what was on the website and the other cake is what I received!

Every time I visit this place, it's terrible. the people who work here hardly speak English and I feel like they have no idea what I say or what they do. If I do not order before the time, I could wait 25 30 minutes until I put an order until I get out. today I have actually ordered in the app 15 minutes before the time (coffee and a sandwich) and when I came there 15 minutes later, my order was not ready. when I tried to talk to the staff about it, she said great order. even if I'm on the app 9 times from 10 my order is wrong. today for example they used American cheese on my sandwich instead of white cheddar. the other day; but I was given a completely different order by someone else 's. also the last few times I ordered coffee it tasted like so big! that's the dunkin right at my job, so it's the only one I can go on when I'm at work. I can't stand this place honestly and that's been like this for years.

Usually this dunkin' is one of the better out there. I have a little ice cream lately. I had one of another locations yesterday and ordered my from this location today. I noticed that the cup was smaller and different. I look at the mug and they used the Baskin cleanser cup. Of course, I say something because I am this kind of person and I only paid more than $3 for a small ice cream. the dame says this is the size and it is a baby robbins cup because it is a baby/dunkin shop. I sit back, look at my mug again and get up again; something has not been added. I tell her I got a little ice yesterday and it was bigger, and she says she's gonna check! instead of roasting the coffee, she is interested in trying to prove me wrong, so she transfers my bikini cup coffee to the dunkin cup. for more coffee there is about a customs place. She says almost the same! I said, almost, but not quite. please serve me more decaf to make the difference. she closes the lid and sends me. I'm asking for mine and she says in a tamed ton, get a new one! in which another person who had one to hand gave me her (then you are comfying! how about I scavenge the cups back into the dunkin cups. the bikini round cups are smaller because they are used for milk shakes, the dunkin cups are included for ice cream therefore of course they are larger. I wish she was a little more polite and apologise for the mistake, instead of giving me a snappy attitude at the end, that's all. Yeah, I'm back, I don't have much choice near me.

Always my order wrong all the time will not be sure whether it is on purpose, but this does not look like a cappuccino radiation it looks like the simply throwing the ice into it!

Horrible went in there today big roach right on the counter , disgusting !!!! Went in there for a cup of coffee , customers waiting screamed out roach !!!