Subway - Putnam

I was disappointed with the lack of roast beef in my sandwiches, especially considering the high price of $17 for two small sandwiches. The bread was also stale. Additionally, I was unhappy to learn that this franchise does not accept coupons.

I really wish I could give a negative score for service. THE worst customer service I have ever experienced. As a customer service worker I can’t even imagine treating my paying customers like this. You shouldn’t make customers feel as if they are bothering you and putting you out. And that’s exactly how the worker made me feel. Restaurant says online they open at 9 and on sign says open at 8:30. I went in around 9:10 and was rudely snapped at by woman saying “ummm i’m not open yet” and a dirty, disgusted look. I left, too stunned and taken aback by her words. I turned around and went back in and asked when she would be open and she responded “5 minutes”. I wait go back in and am snapped at about how her toaster isn’t heated up. Maybe you should have opened when you said you would then. Will not be returning, left a very sour taste in my mouth. Very disappointed.

I ordered food and it came out terrible when I complained she gave me attitude and blamed

This Subway location in the area is definitely the best. I always order from here and never go anywhere else. I order online multiple times a month and they always do a fantastic job - my order is prepared quickly and accurately. The vegetables are consistently fresh and my sandwiches always taste great. Keep up the good work, guys!

Rather pricey, won't honor coupons and barely any meat. Paid $50.00 for 3 sandwiches with no drinks, no sides, and the sandwiches consisted of bread and a tiny bit of chicken. They were not filling.