Subway - Purcell

The service is very good and they smill when costumes walk in and great

I digitally (SW-APP) ordered a customized Outlaw sandwich, with the customization of baking the onions, peppers, and steak together. Well they did not do that or add onions and then proceeded to add a cup full of shredded Parmesan for no reason. Finally topping it off with some type dressing, which did not go with the sandwich. One figures that when it is spelled out for someone on a paper receipt, that they'll do what the paper instructs. Alas, people's apathy wins out everytime.

Not open during hours posted. One of the instances, open sign was on but door was locked. Seems like they haven't improved.

Whatever they pay here, it’s too much. We have ordered online via the app multiple times and without fail even when politely reminding them to get it right the order is ALWAYS wrong. We’re not even ordering custom sandwiches here. We try to keep it completely and 100% simple, ordering sandwiches exactly as they are on the menu with zero customizations. They don’t get the sandwiches right that come with double cheese or double meat. They don’t get the toppings right. I can’t recommend this place at all. Fire the entire crew. Hire a crew who can read and follow basic instructions. I’m not talking about one or two times here. This is every single time over the past year. More than 10 times. You guys should just lower your prices because when you order here you “get what you get,” not what you actually ordered. I’m not exaggerating. The whole crew is more concerned with leaving than doing their jobs. By the way, they close at 8 PM. NOT 9:30.

Just ordered 2 blt with bouble bacon asked twice for super Crunchy bacon get home and there is literally 2 pieces of bacon on both sandwiches and I can't even call bc the number is out of order! My son was just released from the hospital from a snake bite and this is the first thing we deal with! HIRE BETTER PEOPLE THAT CARE ABOUT THEIR JOB!