Empire Sushi Lotus's Puchong

I like this outlet b'cos convenience, after done my shopping in Tesco, this is fast-food for me. Quite spacious and usually, quiet during weekdays. Important is their fried chicken always freshly fry and juicy.

Very conveniently placed. That fact that it's located in the same building as Lotus's means you can check off lunch and grocery shopping in one go. This branch is understaffed recently, possibly due to the pandemic. But overall, the service is still nice and quick. This particular visit, they were out of fries and posted notices in the restaurant. They offered to have them replaced with chicken nuggets or something I else I forgot. Very good management Food is standard, as expected from a franchise. Only complaint is the self-collect option. The food is prepared too late, it's probably better to order on the spot *shrug*

Modern and fresh store. Just like typical KFC store nationwide. Safety precaution and SOP really implemented during entry and dine in. Same goes with the food. But, one thing fastfood store ever faced is pest problem. Death roaches lying around table. Have too asked the staff for removing it. Store manager need to overview and inspect every part of the store before start operating the business. Need to step up on that.

Hi there.. I just made an order from food panda awhile ago.. cheesy wedges was one of the item ordered but wht we received was just wedges. This may sound petty but every cent matters, just hoping some courtesy frm the management to inform any inconvenience in future prior proceeding with the order. The zinger burger and wedges were not cooked well, it was raw. Pls be responsible and don”t do half baked work because the least we expect is some courtesy for the money tht we pay.

I drove through the rush hour jam to get to this outlet because my kids were in the mood for KFC (the things I do for kids is insane). They requested coleslaw and mashed potatoes so I was gonna order 2 dinner plates to take away. The queue was long because only one counter was open. There were 2 cashiers taking turns to take and process the order but once it came to my turn the service was quite fast. Then I drove back through the jam only to discover that the coleslaw was left out of my order! My kids were disappointed. Thanks KFC for ruining my evening. I just looooove jams.