Cafe Rio Mexican Grill - Provo

You know you could get a pretty good meal out of really good restaurant price as Cafe Rio here in Provo the only difference will be you won't feel like you're being a pig slopped and you'll actually get maybe some meat. Filthy Lobby, it is disgusting.

We enjoy costa vita more but came to this cafe rio specifically to just go through the drive thru but it was closed. So we decided to go in, when we went in, it seemed like they were being lazy. There was maybe 2-3 people actually working and 5-7 not doing anything. The specialty drinks were not really going and looked stagnant. There was also a hobo just chilling in there. Stuff was dirty. The tortillas were too thin. I think the only thing that was a plus was the amount of meat we received.

Super disappointed. I ordered a quesadilla through the drive through, and asked for an extra cilantro dressing (paid for it), and instead the covered it sour cream?? I got like 5 pieces of lettuce, and they skipped the whipped cream strawberries on the tres leches, after asking me if I wanted it. I drove home, and called after getting home but they aren?t picking up. Definitely won?t be going back to this location and I?ll stick with Costa Vida.

Ordered through door dash, my dasher was great and door dash was not the problem. My husband and I both order the same thing- a pork salad?both our salads were missing guacamole and my salad had no meat! Super disappointing. After reading reviews seems like a recurring issue with this location.

These guys hooked me up! I ordered over the phone which, to be honest, was kind of weird, because a kind of call center takes your order. But they got my order perfect. I had COVID and had them bring it out to my car and set it on the hood. Great customer service, and the meal was delicious too!