Chipotle Mexican Grill

Went on a Sunday for lunch and the place was nearly empty. Ordered ahead for pickup and stood there at the register and none of the employees acknowledged me once. Why else would I just be standing there but to pick up an order? I kid you not, the employee even had a little snack while I was just waiting. After about 10ish minutes I was finally able to get their attention and it was sitting in the back the whole time.Sat down to eat the food, they definitely were very generous with the portions here but the quality of the food was not on par to Chipotles standards. The rice was…crunchy. Super overcooked and hard. Beans were mush. Highly recommend some more training at this location for not only food preparation/cooking but customer service. While I was waiting to pick up my order, the women who was on the prep line even told a customer there was no lettuce, only to restock it as soon as she completed their order. Wouldn’t come back here again until they get some training. Bummer.

I come here often. But there is an African friend working here and he is male. I don't like his behavior and actions at all, he doesn't even have the mood to talk. I bought a chicken bowl and he gave me almost two pieces of chicken. Whenever he is here, I leave here hungry. Last time, I told him that there was little meat in this bowl, and he roughly said that he could make it double. I give at least $100 to this shop in a month and get rudeness and cheap behavior in return. I'll stop coming here now, you lost me

Never been to such a dirty restaurant. 8 tables on the street side and 7 were dirty. The needed a serious sweeping and there was a puddle of liquid next to one of the tables. And the staff was just standing around chitchatting. They need some serious management.

All the times I have gone here, I am missing something from my order.

The staff do a good job and seem like they're having fun.