Papa Johns Pizza - Prescott

I delivered the wrong pizzas to my house and I couldn't stop the load. had to drive there and at the arrival the cashier had the phone on the side of the answer machine so that I could not get it. cook threw a fit that I wanted a remake, even that was that I delivered the wrong pizza completely. no one in the load wore gloves, in the main lobby crawling. I requested a refund, but the manager refused absolutely, but finally made my pizza. I was waiting for the remake for almost 40 minutes. I will not eat it anymore or at this place again and again

The delivery of my pizza took two hours, and despite ordering extra cheese, there was barely any on it. After such a long wait, I was incredibly disappointed.

Store is under new management, so we decided to take a chance. food was great!

AVOID THIS PLACE AT ALL COSTS. If I could give a rating of 0/5 stars, I would. I ordered two pizzas at 6:30 pm and was told it would take 20 minutes. We arrived on time, only to wait an additional 45 minutes. The service was severely lacking, with no sense of urgency as the staff casually folded boxes and prepared pizzas at a painfully slow pace. The restaurant was clearly understaffed, with four other customers also waiting and workers who seemed disinterested and unmotivated to expedite our order. It should never take an hour to make two pizzas. This location is unprofessional, and I highly recommend staying away to save your time and money. I will not be ordering from here again. 1/5.

It seems like every time I go to this Papa John's the staff there goes on beyond job description. They're very nice they're very sweet. The girl that was working at it tonight Kylie. She was was very nice and very sweet any question I had she answered it. She didn't get irritated by me and she kept a smile on her face a very polite Papa John works. what you guys are doing with your workers. Your are doing a good job keep it up. Thank you. Plus your food is delicious you guys out beat a lot of places. I don't like pizza but when I want pizza I go straight to you guys first. So once again thank you and thank your great staff. Have a beautiful night