Allen's Chinese - POWHATAN

We rarely order delivery, since almost no places deliver to is out here in the sticks, but every once in a while we check to see if any local places had added delivery to our address, and were overjoyed when we saw Allen's deliver to us, as we had always heard great things but never had a chance to dine. We ordered online and everything was straight forward, and while not really relevant, worth noting that we always try to tip heavy in appreciation for rural delivery. The food arrived at the expected ETA and the driver was very nice. However, we were dismayed to see one of the two main courses we had ordered was missing. This has only happened a few times in my life, so when 8 called them to inquire about it, I I expected the typical rude response of other establishments, insinuating we stole it and wanted free food or a full refund... But that's not how Allen's operates. They were very nice and apologetic, and offered to refund that portion or remake it and deliver it. The driver returned very quickly with the missing portion and was very nice and apologetic as well. I completely understand that sometimes **** happens, and it was a busy time during the dinner rush when we ordered. All that begging said... Now the really important part... How was the food? It was amazing... I am pretty picky about fried rice, and usually expect that dry yellow **** with a few diced pork cubes.... But damn... I can honestly say this was some of the best portion fried rice I've had in the state of Virginia! All the other food was delicious as well. I will definitely be going back, and can't recommend ALLEN'S enough. If you don't like their food, you need to stop spending so much time at PF Chang's and Panda Express, and learn to appreciate some traditional hunan and sezuan cuisines.

We love Allen's! Everything always delivers fresh, flavorful, and fast and so glad to have this as an option. Only complaint would be the crab dumplings. The recipe hasn't changed with the new ownership and thats been a little disappointing. Please provide us with something more flavorful and the traditional 4 corner Rangoon? All im tasting is cream cheese. Besides this, we love Allen's Chinese.

Honestly we only get take out here but it is good quality Americanized Chinese food. Love that you get a fortune cookie with each order and though some say smaller portions than before we find them more than adequate. This is our Chinese go to place in Powhatan.

Allen's has always been an excellent restaurant with great food and service; however, they have changed owners or new management and they had serious issues with their system and tried to make me pay twice. They called their bank to verify that my card was approved, which took nearly 20 minutes. My food was cold. The takeout was not what I ordered. Overall, I would avoid this restaurant. Not the same! Hopefully they will make improvements, but I won't go back again!

Went for lunch last week and my son asked for a Dr. Pepper to go. The waitress brought him a empty cup with a lid. That is ridiculous to do. I guess drink cost to much. Cup and lid cost more than the drink. Her tip paid for the drink he had while we had lunch ?.