Pizza Hut - Powell

This is/was a regular Friday Night dinner choice for us. Call us old fashion, but we rather dine in. The last TWO Fridays the dining room was CLOSED for deep cleaning if you don 't have the staff to have a server that 's fine, at least let us order, dine in and serve ourselves. Rather frustrating wish Brittany could work Friday dinners again.

Pizza Hut is one of my favorite places to get pizza. Especially those stuffed crust. However the last couple times I've been in there to try to order pizza it just seems like it's a hassle. I've worked at a pizza place before I know it doesn't take 30 minutes to bake a pizza. I don't care what kind of pizza it is. Off worked at pizza places before it usually takes between 7:00 and 11 minutes to bake a pizza. And that's even with extra cheese and toppings on it. The customer service is severely lacking at the store and if they don't correct it people will stop coming. It will be a while before I come back if I ever do. I don't appreciate being disrespected and made to feel an important when I'm coming in to be a customer to purchase something that's being sold there and I got treated like I didn't matter. And then the pizza looked like **** when I was giving it. It looked like they took multiple pizzas that have leftover pieces in it and made one pizza none of the pieces matched when you cut it it looked weird the crust was even all the way around the pizza. It like caved in and almost looks like some of it was cut out like a huge bite mark. If the health department comes in here I hope they fail. That story is disgusting from the bathrooms to behind the counter. There's trash everywhere they don't wipe off tables inside they don't ever hardly enter trash cans. They're always overflowing. And it's just hard to get somebody's attention when you need something or when you're trying to place an order and that's poor customer service.

The service was quick and the server was extremely friendly.

The staff did their best to assist us and the food was delivered quickly, fresh, and delicious!

I've not been to a different Pizza Hut location in decades, this one has been my go-to. I'm fortunate it's awesome. Love that it's still nostalgic inside. In the last year I've gone, the staff have been short handed, but doing the best they can. We've dined in the last few times and our person has been amazing, even though they were busy. I wish I caught their name. Please don't change! The food was piping hot and perfect.