The Coffee Bean Tea Leaf - Poway

Best coffee and latte hands down. Less money and bigger portions than Starbucks.

Thank you for having places to sit and study unlike Starbucks who have taken away most of their seating. Thank you for your community feel and true gathering space. Happy to spend my money at your place.

The girl who was working on Sunday morning (12/10) short black hair was so incredibly rude.My boyfriend ordered a latte and she cut him off and said “HOT OR ICED?” He was like “iced” and she’s like “uhhhh you want a latte iced? We don’t do that.” And he said “sorry, just one second, I’m ordering what I’m told” and she cut him off and said “WELL then I can’t make your order if you don’t tell me if it’s hot or iced.”This was all in a 20 second interaction, and there was no line. We pull up to the window and she said “hi” and nothing else to us. She didn’t say the price, the drink order, nothing. My bf had to speak first and be like “it’s Apple Pay” to which she just held the reader out with no response.So rude. Drinks tasted terrible, I’m sure on purpose. We literally threw the drinks out and got Starbucks.

No real wait at the drive through. Got a Cafe Mocha (my favorite), a breakfast sandwich and quickly back on my way!Parking: There was a lot of parking

1:50pm 11/29/23Terrible service. Waited 20minutes for a muffin and a drink, other customers were served before us that ordered after us. Not sure what the problem is or why the staff can't just say sorry and work on the order immediately.