Subway - Portsmouth

On Friday 6th November I visited subway in cosham to grab some lunch in my break after a busy morning working in QA hospital. There was 4 people in front of me, and phone orders being prepared. I noticed a young dark hair girl serving and not once did she change her gloves. When she approached me and asked what I would like I asked her, if she could change her gloves, which I think I have every right to do. She rolled her eyes and abruptly took them off. I asked her if she had a problem with this, to which she replied , no but this is not essential !!! I explained that with the pandemic it is essential, and I have every right to ask. She was so rude and unprofessional I was gobsmaked. I asked to speak to a manager , who was on the till at the time, and asked the manager if she thought it was ok for her member of staff to speak to me this way. The manager said she did not know what was going on , which is a lie, as she was there while the conversation was going on. I did report this to the owner, to which I was disgusted with the reply. Like per usual closed ranks , and took the side of the staff. There was no customer service involved and I will never return to this store again. Please if anyone visits this store , they obviously do not care about the hygiene of the public

The sandwiches are nice and value for money. But on a couple of visits the tables were dirty and not cleared away. even though a worker was just stood there looking at them. The toilets were leaking and I use sticks so they did not grip and I nearly fell.

Came here with a friend for lunch on are break, he ordered a foot long which you can’t go wrong with, I order a chicken tikka salad which I usually love but on this occasion it wasn’t very nice at all didn’t taste nice and the lettuce was really wet felt like I was eating water, anyway took it backup to the lady and she straight away recognises me and gave me my money straight back as I didn’t want to eat in there after that to be honest. She was lovely and I will still visit there as I don’t usually have a problem

Came in here for lunch with a work friend obviously food was lovely we both had footlongs and both were great but food is always spot on, clean and tidy loads of space and air con which was great because it was so hot out side.

I had a foot long deal with a latte. All looked fresh clean staff all friendly. The best thing was in the salad they had carrots!!!! Only a few Subway 's seem to have carrots in. I mentioned it to a sandwich artist (server) who said that a tub of (grated) carrot simply came in . If they keep up the carrots in the salad they 'll get 5 stars. If it goes I 'd knock the stars down to 4!