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Contribuiți la feedbackThe customer service was excellent; the cashier was friendly and welcoming. The ambiance is quaint and cozy, making it an ideal spot for a late lunch. The menu offers a variety of items that are simply delicious!
From what I observed, the manager attentively greets every customer upon arrival. The seating is comfortable, and the staff serve guests with a smile, expressing gratitude for their visit and inviting them to return.
If you try the Thai chicken salad, you'll find yourself hooked!
The most concerning incident occurred when I overheard one of the staff members admit to accidentally using the wrong sauce in a dish. How did they handle it? The cashier, who had just handled my payment, went over without wearing gloves, grabbed the bun, and started scraping off the sauce with a knife! Another employee then used a napkin to dab away some more of it. It’s hard to believe they would do this in plain view of customers! Additionally, when the worker who delivered my order accidentally knocked some of my fries onto the floor, she didn't consider it necessary to replace them. Given that this place is already quite expensive, I expected better food handling practices. Unfortunately, I won’t be returning. While the employees were friendly, their disregard for proper food handling protocols is unacceptable. Proceed at your own risk!
I visited yesterday and wanted to place a simple order for just a salad. Unfortunately, the cashier seemed annoyed and ignored me. When the phone rang, she turned her back to answer it, and the call turned into a lengthy order. I ended up leaving. I hadn’t been to this place in a while since I moved out of the neighborhood, but I remember Panini had fantastic service. I was really disappointed this time around. It seems like nothing stays consistently good in Trinidad.
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