Peet's Coffee - Port Deposit

I highly recommend this place soley on the customer service we received that day. We'd been on the road for a few days and needed a caffeine boost for the last leg of our trip. The barista was chipper from the beginning. We, being new to their establishment, asked her some questions and got her opinion on some drinks. She was versed in the product, and offered the benefits of each drink. Unable to decide, we chose to get her favorite of the options we thought about. Maaaaaannn, when I say I'm not a coffee drinker.... these were DELICIOUS!!! I ordered an iced white chocolate mocha. I forgot what my mom ordered, maybe a cappuccino. They were just what we needed to finish the trip! Starbucks is overrated. If you get a chance to stop here please do!

Woke up this morning and before heading out on the road I wanted to try the Peet?s coffee shop. A friend recommended the brand long ago and I rarely see them. First time here and I had the absolute best experience. The elderly lady who works here was super nice and gave me and my fiancé the best customer service experience we had in a while. The iced latte I ordered was delicious. The ones who claim the lady here is rude are more than likely the customers who come to places like this and think they are entitled to quality service. While giving good customer service from places like these are the goal, but when you walk up to a worker who?s working, at 6-7am in the morning, BY HERSELF, and you have the audacity to give her attitude expect her to return the favor. She stated that me and my fiancé were nice to her. So your gonna get back what you dish out. Don?t be rude. If your gonna have that much of an issue go to the store or somewhere else. Also Their menu is limited and the menu they have up they can?t change. For example their honey lavender latte isn?t available. I hope to see this lady again who was working 7/30/21 around 6-8am who made my latte because I know I?ll get good service from her.

I needed coffee, and I stopped there to use my Peet's prepaid card. But I couldn't use my Peet's prepaid card there. Because they said they don't accept Peet's prepaid cards. Then they asked me for another payment method so I used my credit card. If I can't use my Peet's prepaid card at Peet's coffee, where should I use it?

Very dirty working conditions. Sausage and egg sandwich was on a stale bagel and missing the egg. Heated up to the point most of the cheese melted out the edge. Coffee was good, but the mixing container for the cold brew fog looked like it was never cleaned.

I tried to order the beverage that is displayed all over the shop but the lady at the front immediately said ?no? haha also I was served an alternative drink in a coke cup? super strange