Pizza Hut Tower Park Poole

Don't bother , ordered 2 pizzas ,meat feast was fine but Margherita hardly any cheese or tomato sauce ,very dry waste if miney

Awful, ordered 2 large pizzas. 2 cokes. 2 bottles of bud, which supposedly on offer. £68. 99.! menu states a large pizza are £17, and something pence! when we went to pay bill, we’re told they are dearer than that, because it was a sharing meal, we left absolutely baffled, and a feeling of being robbed right there in that restaurant. so please be aware to check what you are paying for. The menu states a price, but the bill tells you completely different. Would never return..

I had the worst experience ever at this restaurant, feeling extremely insulted by the manager, Dan. I left feeling upset and would never eat there again due to the obvious prejudice of the employees. Despite not being travelers (which should not matter), Dan assumed we were and refused to accommodate our group of 16. Even though half of the restaurant was empty, he claimed it was company policy not to serve large groups. When we tried to compromise by asking for a table for four, he still refused and only offered tables for six and eight. Eventually, he told us we couldn't have any tables at all and asked us to leave. I was shocked to learn that Dan was the manager and couldn't believe Pizza Hut would hire someone like that to run their establishment. This experience made me feel like we had gone back to the 1940s and I have never been so offended in my 47 years of life. Pizza Hut at The Tower in Poole should reconsider the quality of personnel they choose to represent their brand.

Had a great time here last summer, returned this year expecting the same but were met with an entirely different experience. My friends and I waited at the door for a good while and assumed, despite the sign, that we could just seat ourselves and it was only because of this that a staff member (Suzie) came up to us and, rather rudely, told us to go back to the entrance. After this experience Suzie continues to be unpleasant to my friends and I saying there was no current availability and to come back in half an hour. I left the restaurant to chat with my friends about the game plan for the day, we decided we’d wait the half an hour, I return back inside to book the table we’d just spoken about and was greeted by a much nicer waitress (who I didn’t get the name of sadly), and we spoke for a short while with her saying she had room for us rather quickly. Suzie quickly returned replacing the much nicer waitress asking what I wanted. I then attempted to book the promised table, Suzie then asked me what time and I said any time works, then all of a sudden Suzie announces, without looking at the screen, that there is no availability. Whilst waiting I then saw Suzie admit two ‘walk in’ groups despite there being no availability. My friends and I will not be returning and this is purely down to the way we were treated by Suzie, I sincerely hope one of her managers reads this.

My family and I came to this restaurant after a few hours of bowling, feeling very hungry. Ordering through the app was difficult, especially for a child with allergies. The waiting staff seemed more interested in chatting than taking our order or assisting us. The food arrived in a reasonable amount of time, but the chips were like standard oven chips that were undercooked, the onion rings were also undercooked, and the garlic bread was not great. My meat feast pizza was chewy and not very hot, possibly due to the slow service. Six hours later, both my daughter and I experienced severe food poisoning with stomach cramps, pain, and vomiting. This was a disappointing experience, as I used to love this place as a child. The lack of hygiene and proper food handling is unacceptable, considering the illness we both experienced after eating here. I have filed a complaint and submitted doctor's notes as evidence of food poisoning. I will not return to this restaurant and advise others to avoid it as well.