El Pollo Loco - Pomona

The chicken was so old that it was mostly burned skin and bones. I hope that was a one-time deal

Brandy...Brandy... sweeter than candy the Manager runs a tidy ship. the best location in the chain ! Fresh and juicy...full size chicken portions...no skimp here. The new $5.00 meals are terrific...well-balanced and filling. Lively staff keeps everything spotless...and happy. Always full but they keep it flowing. Good place to meet others...easy to locate...free parking. They just finished a drive to feed the hungry... raised a lot of money from this location... good-on-you! Overall, I believe Polo Loco has nailed fast-food! For Health=5? 's...Price=5? 's... Service=5? 's...Location=5? 's...Taste of Food=5? 's! Been coming here for years...on my top 10 Fast-food List!

Food was hot, fresh, and flavorful. Employees extremely polite, even to people who can be difficult. My job has me eating at a lot of fast food places, and this was a meal I could feel good about for a change. Thank so much. PS. How can I get your recipe? :

I never post negative reviews, but this El-Popo-Loco is the worst thing we've ever done. Every time we go, we hope that it will be better and still disappointed. It's 845, they're closing at 10:00. They ran out of chicken. They always say they are from chicken 35-60 minutes before closing so they don't have to serve people. They constantly confuse our orders, and they never have chickens at any time of late nights.

I order 12 piece meal in the drive-thru. The cashier Carissa was not paying attention, she was busy talking to another employee, had to repeat my order 3 times, then I waited 30 min to get my order and when I ask for some utensils, Carissa said you have to wait because we are really busy when I arrived home I got hard skin burned chicken and the mashed potato was like dough. Terrible service and the food as well.