Vanders Keep - Pleasant Grove

We experienced a longer wait than we expected, and the service was disappointing. We had to wait 10 minutes for drink refills, and one of our appetizers didn’t arrive until we had already been served our main course for 5 minutes. This place is one of those where you might want to go once just to say you did, but I wouldn't return. It’s also quite pricey for the portion sizes; you might as well just buy food in the park instead.

The food was excellent, but it took almost an hour for our meals to be served. The atmosphere was a bit unusual since there’s a theme park next to the restaurant, which meant many fellow diners were in costume.

It was fun once, but I was greatly disappointed with my shepherds pie.

Below average food selection and quality even for a tourist trap. While the environment is unique, Vanders Keep makes barely any effort to own its theme and location next to Evermore Park. Despite very friendly staff, this place isn’t worth the calories.

We really wanted to like it, but there are basics that Vander is missing. Expect to be seated 25 30 min after your reservation time this was explained at the front desk as normal. We had ordered off of the current menu from a QR Code, and the food didn't match what was on the menu. It was explained that there was an IT Glitch at the cause of different descriptions from the menu item, and they defended it. Generally, we expect to be served what is listed on the menu. Lastly, after waiting 45 minutes for food to arrive, some of it arrived cold. It was explained this was because the kitchen was some distance from the dining hall. Atmosphere is astounding, and the ambience pleasant. The food itself, when warm, is delicious. If they can master hospitality basics, it would be a more pleasant experience. Until then, this is a Nevermore experience.